How To Use Mobile Learning To Boost Employee Engagement And Performance
Mobile learning is acknowledged as a key training delivery format by organizations across the world. It is used extensively as a modern training approach that is learner centric and facilitates an ongoing consumption of smaller bytes of learning instead of one large chunk.
Let us see how mobile learning can be used to drive higher employee engagement and performance.
Learn, Recall, and Retain.
As the learning bytes are delivered in interesting and engaging formats and made available to learners within their workflow, they work more effectively in helping them learn, recall, and retain.
Apply the learning on the job.
Over a period of time, this leads to the required application at work (and the anticipated behavioral change). All these factors are driving the usage of mobile learning to engage learners and boost their performance.
What Is Mobile Learning And Why Is It Gaining Momentum?
Mobile learning is the next-gen eLearning that can be offered across multiple devices (desktops, laptops, tablets, smartphones, and so on). It is an “anytime, anywhere” learning that they can assimilate at their own pace and on devices of their choice.
Mobile learning can be used to offer formal training as well as Performance Support or PSTs (just-in-time learning aids that are part of the learners’ workflow and are readily available to them precisely at the moment of their need). It can also be used to supplement traditional Instructor Led Training (ILT).
This is not all. The adoption of mobile learning across organizations is increasing on the account of:
Changing learner profiles.
Worldwide, the Millennials are a significant part of the workforce. They need access to training that works on the device of their choice (read smartphone).
How learners want to learn.
Learners today do not have the time to log in to a Learning Management System and browse through to identify what they need. With a lot of pressure on time, they want precise bytes of learning that they can use to solve a problem or practice. It goes without saying; this needs to be available in their workflow (read smartphone again).
Changing learning device preferences.
Learners want this control to be with them. Depending on the nature of training, whether formal or informal, lengthy or micro nuggets, they want to exercise the right to choose the device they should learn on.
Maturing of tools and technology.
Today, mobile learning solutions can opt from a wide ranging array of authoring tools and LMS platforms and offer both adaptive (desktops, laptops, and tablets) and responsive designs (desktops, laptops, tablets, and smartphones).
Why Does It Make Sense To Adopt Mobile Learning To Increase Employee Engagement And Eventually Impact Their Performance?
The success of a training program hinges on several factors as shown here. These aspects influence learners’ engagement and the eventual performance gain.
It begins with the crucial first connect with learners (their reaction to the online course). This has a direct bearing on how the learners respond and on the desired completion rates. Mobile learning scores a high 5 here.
Effectiveness of learning or stickiness of learning.
Usage of immersive learning strategies increases the stickiness of learning. Similarly, usage of strategies that truly engage the learner, facilitate recall, and push them to think and apply is vital to succeed in this endeavor. Mobile learning offers a great value here as it supports rich media formats and trending learning strategies like microlearning, gamification, story-based learning, complex decision making using scenario-based learning, and so on.
Application of learning (leading to the desired behavioral change and a positive impact on business).
As I mentioned earlier, learners will not go through an LMS to seek an answer to address a problem on the job. Instead, they need this byte to be available to them when they need it. Similarly, when they need to practice a new concept or a new skill, they want the flexibility to learn on the device they access the most. Usage of mobile learning in a microlearning format that can be used for both formal training or as Performance Support is very useful in meeting this mandate.
From these insights, you will note that you can positively impact each of these facets by adopting mobile learning. With this approach, you will see a more engaged learner.